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You could say we're mildly obsessed with TV parts. We demand quality. We seek compatibilities. We want to make TV repair easier. And we acquire TV parts from a variety of sources and channels, which allow us to offer the most comprehensive inventory in the industry.Harvesting: We recover all of the working parts from new TVs damaged during manufacturer-to-retailer shipping (2,000+ per week), breaking down every TV in-house and inspecting every part three times.Sourcing: We also source TV parts, lamps, and components directly from manufacturers to meet the fluctuating repair demands for certain TV models.Partnerships: We developed innovative partnerships to both expand our inventory offerings and manufacturer our very own products.
A Mission To Make You Happy:Our goal is to make you -- the customer -- completely happy. This mission impacts every aspect of our business, especially our customer service. We have over a dozen Customer Service Reps who know their TV parts, actually enjoy small talk, and want to ensure that you have the best possible experience with us. In fact, this department was awarded the "Excellent" Seal by STELLAService (a company who rates customer service)!So, give us a call. Chat with us online. Send us an email. Stalk us on social media. Heck, hire a singing telegram or use a carrier pigeon. We are here to help you fix your TV!